Change or delete an alert

Select an alert on the Alerts page to open it. Change a scheduled alert before it goes out, or delete an alert you no longer need.

Change a scheduled alertStaff

1. 1
   Under Scheduled Alerts, select the alert.
2. 2
   Change the groups, people, text, longer message or the time.
3. 3
   Select Update Alert.

To send a scheduled alert right away, open it and uncheck Schedule Send. The button changes to Send Alert: select it and the alert goes out now.

A sent alertStaff

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The window says Already sent 1 (marker 1 on the screenshot): the groups, people and text are grayed out, since the texts are gone. You can still fix the longer message or turn Allow Comments on or off, then select Update Alert 3 (marker 3 on the screenshot). The alert stays under Delivered Alerts and isn't sent again. Select Delete 2 (marker 2 on the screenshot) to remove it.

Delete an alertStaff

1. 1
   Select the alert, then Delete.
2. 2
   The window asks Are you sure you want to continue? 1 (marker 1 on the screenshot). Select Yes, Delete 2 (marker 2 on the screenshot).

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• A scheduled alert that's deleted never goes out.
• A sent alert that's deleted leaves the list, and its link stops working. The texts people already got stay on their phones.
• Staff can delete the alerts they wrote. Admins can delete any alert. Anyone else gets Failed to delete post 401.