Your plan, this month's use and the spending cap

Scheduly is one plan for the whole church: $29 a month, with texts, emails and file storage included. If a month goes past what's included, the extra is added to your next invoice, up to a spending cap your admins choose. The Dashboard shows where you are this month.

What's included

Only event reminders and alerts count as texts and emails. A text is counted in segments: see What's an SMS segment? Storage is the average stored over the month: a file kept for one week counts for about a quarter of a month.

This month

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• The total 1 (marker 1 on the screenshot) is what this month adds on top of the $29 so far.
• Each row 2 (marker 2 on the screenshot) shows what was used against what's included, and what it adds. File storage is in GB-months, added up as the month goes. It only reaches the month's average at the end: 12 GB stored all month shows about 6 GB-months halfway through.
• Spending cap 3 (marker 3 on the screenshot) shows how much of the cap extra texts and emails have used. The bar fills as you get close.
• Admins change the cap with Change 4 (marker 4 on the screenshot).

The extra is added to the invoice after the billing period ends. Select the (i) next to This month to see that date.

Change the spending cap

The cap is the most that extra texts and emails can add in a month. It keeps a busy month (an all-church alert, a big event) from surprising you. Every church starts with a $20 cap.

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   On the This month card, select Change.
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   Type the cap in whole dollars 1 (marker 1 on the screenshot), from $1 to $1,000. Leave it empty for no cap.
3. 3
   Select Save 2 (marker 2 on the screenshot).

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The new cap applies right away, to the rest of this month and the months after.

What happens at the cap

• At 80% of the cap, an email goes to the contacts Scheduly set up for your church. They get another when the cap is reached. It isn't sent to every admin, and it's a list we keep: email us to change it (What Scheduly sets up for you).
• Once the cap is reached, reminders and alerts that would go by text go by email instead, until the billing period ends. Emails past the cap are free.
• People without an email address can't be reached then. The same contacts get an email listing them.
• If one large send would pass the cap, that send goes by email, even while the month is under it. Smaller sends still go as texts.

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The bar 1 (marker 1 on the screenshot) is full and the card says until when reminders go by email 2 (marker 2 on the screenshot). To send texts again right away, raise the cap. After a large send went by email, the card says A large send would have passed the cap, so it went by email.

During the free trial

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During the 30-day free trial nothing extra can be billed, so texts stop at 750 segments and emails at 5,000 1 (marker 1 on the screenshot), and files can't go past 10 GB. Reminders past that aren't sent. There's no spending cap to set until the trial ends.

Invoices, your card and canceling

These are on scheduly.org, not in your church's Scheduly. The person who signed your church up signs in at scheduly.org, opens My Account and selects Manage Plan. Each invoice has the $29 plus the extra from the month that just ended.

No active subscription

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Your church's plan was canceled or never set up, so texts and emails are paused: reminders and alerts don't go out. Everything else keeps working. Select See plans 1 (marker 1 on the screenshot) to start one, or email us at schedulyevents@gmail.com if you think this is a mistake.

Older plans: SMS and Email credits

Churches that joined before the $29 plan may still have prepaid credits. Their Dashboard shows SMS Credits and Email Credits cards instead of This month.

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• Overdraft 1 (marker 1 on the screenshot): when it's Enabled, texts and emails keep going after the credits run out, and the extra is billed. When it's Disabled, they stop at zero.
• Remaining 2 (marker 2 on the screenshot): credits left, and about how long they last at the average of your last 3 billing periods that had any use.
• Show more 3 (marker 3 on the screenshot): when credits were last added (Last credited), last used (Last debited) and last went into overdraft (Last overdrafted), and for big balances the exact number left.

Something not working?

• Could not load this month's use: billing didn't answer. Select Refresh in a few minutes.
• Save is grayed out: the cap must be whole dollars from $1 to $1,000 (or empty for no cap). The line under the box says what's wrong.
• Don't see Change? It's not there during the free trial.
• Texts went by email and you didn't expect it: the cap was reached, or one send was too big for what was left of it. Raise the cap.