Skip to content

Manage members and requests

Add and remove people, accept requests, see the history, hand over or delete a group.

Staff For staff and admins.

Staff add and remove people. The owner (and admins) handle requests to join a restricted group.

Add or remove membersStaff

  1. Open the group and select Edit group.
  2. In Members, type a name and pick the person (marker 2 on the screenshot). To take someone out, select the × next to their name (marker 1 on the screenshot).
  3. Select Update group.
Adding someone to the Welcome Team.

Someone who isn't in Scheduly yet? Select Add “…” as a new person (marker 3 on the screenshot), fill in their details, and they're added to the group. See Add a member.

Accept or turn down a request

When someone asks to join a restricted group, the owner gets an email. The owner and admins see the request on the group's page. The owner doesn't need to be staff.

One request to join the Welcome Team.
  • Accept (marker 2 on the screenshot): they're in, and they get a welcome email.
  • Reject (marker 1 on the screenshot): the request goes away. They aren't told.

See who changed what

Only the owner and admins see a History tab (marker 1 on the screenshot) on the group's page: who created the group, and every change after that, newest first.

The Welcome Team's history.

Each row shows who made the change and what changed, like a member added (marker 2 on the screenshot). Select a row to see the details.

Give the group to someone elseStaff

The owner gets the join requests and, if they're staff, can delete the group. To hand it over, select Edit group, pick the new Owner and select Update group. Only the current owner (if they're staff) and admins can do this.

Delete a groupStaff

  1. Open the group, select Edit group, then Delete.
  2. Select Yes, delete. This can't be undone.

Only admins and the group's owner (if they're staff) see Delete. Its people stay on the events they're on, but the roles are no longer linked to the group.

Someone is missing from Members?Staff

  • Their account is disabled. They stay in the group but aren't shown. Turn their account back on and they're back.
  • They asked to join a restricted group. They're under Requested to Join until the owner or an admin accepts.

Still have a question?

Email us and we'll help you out.

Email us