Blockouts
Mark days you're away so you aren't scheduled or texted.
A blockout marks time you're away: a vacation, a work trip, a weekly class. Add it once and Scheduly stops asking you to serve then. You don't get texted, and staff are warned if they schedule you anyway.
Add a blockout
- Open your profile and select Add blockout.
- Leave All-day (marker 1 on the screenshot) on for whole days. Turn it off to block only some hours: a start and end time appear.
- Pick the first day in Starts at (marker 2 on the screenshot) and the last day in Ends at (marker 3 on the screenshot).
- Optional: turn on Recurring (marker 4 on the screenshot) for something that repeats. Choose how often (marker 5 on the screenshot) (every 1 week, every 2 months…) and, if it ends, the last day in Repeat until (marker 6 on the screenshot).
- Optional: add a Reason (marker 7 on the screenshot). Staff see it when they schedule.
- Select Create blockout (marker 8 on the screenshot).
What a blockout does
- No texts for those days. When Scheduly texts an event's team, anyone with a blockout that overlaps the event is marked declined instead of texted.
- Staff are warned. When staff save an event you're on during a blockout, they see Blockout Conflict (below).
- Rotations skip a turn when everyone in it is blocked out (Set up a rotation).
The window lists each person with a blockout (marker 1 on the screenshot) and its reason. Edit Event (marker 2 on the screenshot) goes back to change the date or the people. Ignore and Continue (marker 3 on the screenshot) saves the event and marks those people declined.
See, change or delete your blockouts
The Blockouts tab (marker 1 on the screenshot) on your profile lists them. Each row shows the dates, how often it repeats and the reason (marker 2 on the screenshot). Part of day (marker 3 on the screenshot) marks one that isn't all day.
- Select a blockout to open it.
- Change it and select Update blockout. Or select Delete, then Yes, delete.
A recurring blockout is listed by its next date (or the current one, while it's going on), with how often it repeats. Opening it shows the series' first date, so saving leaves the series where it is.
Someone else's blockoutsStaff
Your blockouts are visible to you and to staff. Staff and admins see the Blockouts tab on anyone's profile, and can add one for them (Add blockout on their profile), change it or delete it: handy for a volunteer who tells you in person they'll be away.
Blockout ignored?
- Check the times. A blockout only counts when it overlaps the event. A part-of-day blockout from 6 to 9 PM doesn't cover a 9 AM service.
- Did you already say yes? Adding a blockout doesn't change an answer you already gave right away. Open the event and answer Not Going, so your team knows now.
- Staff chose Ignore and Continue. You're still on the event, marked declined, and you aren't texted for it.
- Shared rotations. A rotation turn with several people is only skipped when all of them are blocked out. You can still be put on the event; you're marked declined when the request goes out.
- Check Repeat until. A recurring blockout stops after that day.
Still have a question?
Email us and we'll help you out.